At AEX, success isn’t measured solely in flawless event execution – it’s reflected in the moments when clients take time to express genuine appreciation for the partnerships we build. This week, that moment arrived in the form of a heartfelt, handwritten note.  

This week, Michayla Shields (EDCYP) received a personal thank-you letter from Lanie Lesko of the International Society for Advancement of Cytometry. The note praised Michayla’s exceptional support, unwavering responsiveness, and calm, confident leadership throughout their event – qualities that transformed a successful show into a memorable client experience.   

For us, this is what personalized service looks like. As a boutique GSC with big-show power, we listen, adapt, and customize solutions around each client’s unique goals. In an industry where no two events are the same, clients don’t just notice the structures or signage-they feel the partnership behind the scenes. When a client takes the time to share gratitude like this, it reinforces the care, consistency, and quality that define the AEX experience, as well as the responsiveness Michayla delivered.  

We’re incredibly proud of Michayla for embodying the service mindset that makes AEX a trusted, client-first leader in engineering event experiences nationwide, and grateful to partners like Lanie who remind us how meaningful these moments truly are. These moments highlight why so many clients trust us year after year-not just for event delivery, but for the partnership behind it.