FREQUENTLY ASKED QUESTIONS - FAQ

AEX Convention Services has headquarters in Egg Harbor Township, NJ, proudly serving clients throughout the United States.

You can reach us through our “Contact Us” page, where you’ll find phone numbers and email addresses for our team members. We’re always ready to assist you. New Jersey: (609) 272-1600 Texas: (281) 800-1600

Yes, we offer event design and layout services. Our creative team can work with you to create a customized design that aligns with your event goals and theme.

We provide a comprehensive range of exhibit materials and services, including graphics, signage, custom exhibits, furniture rentals, custom furnishings, and more.

You can easily place orders for booth needs and event services through our online storefront. Our Customer Service Team is also available to assist you with any questions or special requests.

Pricing for our services varies depending on the type of event, the scope of work, and other factors. We offer customized quotes tailored to your specific needs.

We accept various payment methods, including major credit cards, checks, and electronic bank transfers. Our team will provide you with detailed payment instructions upon request.

Yes. Material handling charges apply and are based on where freight was shipped / if it has been taken to show site by the time of cancellation.

Absolutely! AEX Convention Services provides onsite support to ensure a smooth and successful event.

We will provide you with contact information for our onsite team, including a dedicated manager who can assist you during the event.

We specialize in a wide range of events, including trade shows, conferences, corporate events, exhibits, special events, and more.

We provide a comprehensive range of exhibit materials and services, including graphics, signage, custom exhibits, furniture rentals, custom furnishings, and more.

Easily place orders through our online storefront. Our Customer Service Team is also available for any questions or special requests.

Pricing varies based on the type of event, scope of work, and other factors. We offer customized quotes tailored to your specific needs.

We accept major credit cards, checks, and electronic bank transfers. Detailed payment instructions will be provided upon request.

As soon as we are informed of a canceled event, we begin working through canceling orders. Clients are emailed a final invoice showing any applicable charges and/or credits.

If a refund is due, payments made by credit card are refunded immediately. Refunds for other payment types are issued by our accounts receivable department as soon as invoices are finalized.

If you have questions about your order, please contact Jaye Lindo, jaye@aexservices.com.