AEX Convention Services, a nationally recognized General Services Contractor (GSC) and leader in immersive event environments, is proud to highlight a moment that speaks to the strength and depth of our client partnerships. Following the 2025 New Jersey State Funeral Directors Association Convention & Expo, client Lauren Marino took time to handwrite personal thank-you notes to three valued members of the AEX team—Account Manager Phil Ricciardi and Operations Managers Jon Wilson and Peter Romano—recognizing the exceptional care, professionalism, and partnership they brought to her event. 

In an industry where much of the work happens behind the scenes, this kind of gesture speaks volumes. Lauren’s notes reflected the unique strengths each team member contributed to the week. Phil’s steady guidance, Jon’s reliable problem-solving, and Peter’s quick, thoughtful decision-making. Her gratitude serves as a powerful reminder of the lasting impact exceptional service creates. 

“These moments reflect the essence of what we strive to deliver at AEX,” said Kristin Christensen, Chief Commercial Officer. “Personalized service backed by consistency, genuine care, and deep respect for our clients’ goals. Great events aren’t built on logistics alone; they’re shaped by people who truly listen, adapt in real time, and show up with intention and commitment.” 

We’re incredibly proud of Phil, Jon, and Peter for delivering that level of partnership, and we’re grateful to Lauren for her valued partnership. Her appreciation highlights what sets AEX apart in this industry-a boutique level of attention paired with the strength and reliability of a national provider. It’s this unique balance that enables AEX to forge meaningful, long-lasting client relationships built on trust and mutual respect. 

About AEX Convention Services
For over half a century, AEX Convention Services has set the standard of excellence in general service contracting. From its origins as a family-owned business at the iconic New York Coliseum to serving events nationwide, AEX has built a reputation for its ‘Personal Advantage’ – a commitment to personalized care, uncompromising quality, and creative solutions.

Today, AEX leads the industry with its innovative SpaceScapes™ approach, crafting immersive environments that blend physical layouts, atmospheric elements, and experiential components to elevate events of all complexities and sizes. By focusing on creativity, precision, and client-first service, AEX transforms ordinary spaces into extraordinary experiences.

Learn more at aexservices.com and follow us at AEX Convention Services.